Problem
The issue can be reproduced following
1. Login to R12 Application with respective user
2. Responsibility- Order Management Super User
3. Navigate to Orders->Returns ->Order Organizer
4. Open Sales Order form and see error:
ORA-06508: PL/SQL: could not find program unit being called In Package ONT_HEADER_Def_Hdlr Procedure Default_Record: REQUEST_DATE 1
Solution
Shared pool memory is too low or high causing a resource utilization
Please update following parameter with given minimum value
sqlplus / as sysdba sql> alter system set shared_pool_size=600M scope=spfile; sql> alter system reset shared_pool_reserved_size scope=spfile; sql> alter system set db_cache_size=400M scope=spfile; sql> shutdown immediate sql> startup
Reference : Open Sales Order Screen Generates Error ORA-06508 PL/SQL Could Not Find Program Unit Being Called (Doc ID 841870.1)
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